Fees and Policies
Fees
Psychological services are not covered by the Ontario Health Insurance Plan (OHIP); however, many clients have access to extended health benefits through employee and private health insurance plans, which provide full or partial coverage for services provided by a registered psychologist, those under supervision by a registered psychologist, psychotherapist or social worker.
You are encouraged to check with your insurer regarding coverage and whether or not your plan requires a physician referral.
Our fees are charged on an hourly basis and in accordance with the guidelines set by the Ontario Psychological Association. Fees for Social Workers and Psychotherapists are required to be reasonable and non-exploitive, as set out by their respective colleges, including the College of Registered Psychotherapists of Ontario and The Ontario College of Social Workers and Social Service Workers. Please contact us to obtain the current fees.
Payment
Payment for services is due at the end of each session and you will be provided a receipt that you can submit for reimbursement to your insurance company or save for tax purposes.
We accept the following methods of payment: Visa, MasterCard, e-transfer, or cash.
Cancelled or Missed Appointments
It is important to attend regularly scheduled appointments. If you must change or cancel an appointment time that has been set aside for you, please notify us as soon as possible so that we can provide that time to another individual.
Privacy
Psychologists, Psychotherapists and Social Workers are bound by professional standards and legislation to maintain confidentiality. Client information is not released to anyone without your permission, except as required by law in Ontario. We will discuss these exceptions with you at the first appointment and will answer any questions or concerns you may have regarding confidentiality and its limits.